Another option for Live Chat is to use Artificial Intelligent Chatbots/ Interactive Agents. This is a good way for customers to find what they want efficiently and 24 hours a day. Interactive Agents isn’t just for SEO in your website. Chat Apps have grown majorly in social media; this has led to businesses to have Chatbots on chat apps like Facebook messenger. This allows the user to get information 24/7 when people aren’t available to give an answer.
Facebook is actively encouraging businesses to create Chatbots for Messenger; meaning you’ve got a huge opportunity to bring you content, products and services directly to users on any platform.
If you’re interested in adding AI features to your website, check out our AI Blog Here.